banner-faqs
Q: Where do I go to get a ticket refund when an event is canceled or postponed?

For any show Viejas Entertainment promotes, ticket refunds are available at point of purchase.

Q: Box Office & Ticketing?
  • Information Line 1-888-512-SHOW
  • For Viejas Arena please visit www.viejasarena.com
  • Viejas Gift Shop open Sunday - Thursday 9am - 11pm & Friday - Saturday 9am - 1am.
  • Cash and credit cards accepted at the box office & gift shop. A $2.50 service fee applied to each ticket when using a credit card.
  • Due to the increased cost for re-printing PrintPass (print at home tickets), there will be a $5.00 service charge to re-print tickets at our venue(s).
  • Will Call is located at the venue(s) entrance.
  • Tickets may be purchased on non-show days at the Viejas Gift Shop inside the casino.
Q: Miscellaneous
  • Accessible seating available and easily accessible from main entrance.
  • No refunds. Rain or shine. No Cameras or recording equipment. No pets, lawn chairs, containers, food or beverage of any kind. All patrons subject to search upon entry. Everyone must have a ticket.